Your New Business Online Banking Experience is Here!

We’re excited to announce that the transition from Cash Management to Business Online Banking is complete.

You can now access your cash management services through our enhanced Business Online Banking platform, featuring a refreshed design, improved navigation, and streamlined access to the tools you use every day.

The best part? Your existing information, settings, and templates will move with you.

What You Need to Know

✔ Your Login Credentials Will Remain the Same
Continue using your current username and password.
✔ Your Existing Setup Will Remain in Place
The following information will be available after launch:

• ACH templates and settings
• Wire templates and settings
• Positive Pay information
• User permissions and entitlements
• Existing business banking services

Getting Started

To help you get familiar with the new experience, we encourage you to review the User Guide.

Business Online Banking User Guide

Need Assistance?

Our team is ready to support you.

Please contact eBanking at ebanking@teamnfgi.com or Jim Martin at james.martin@northstar.bank.

Frequently Asked Questions

What do I need to do?
No action is required. Your username, password, templates, settings, and user permissions will automatically transition to Business Online Banking. We encourage you to review the available training materials and user guide before Wednesday, July 29.

Will the login process change?
No. You'll log in as you do today to access services through Business Online Banking.

Will my username and password stay the same?
Yes. You will continue using your current username and password.

Will my ACH templates be available?
Yes. Your ACH templates and settings will remain intact and available in Business Online Banking.

Will my wire templates be available?
Yes. All existing wire templates and settings will remain available.

Will my Positive Pay information transfer over?
Yes. Your Positive Pay information will remain available in Business Online Banking.

Will my user permissions change?
No. Existing user permissions and entitlements will remain the same.

What is changing?
Business Online Banking features a refreshed design, improved navigation, and easier access to the tools you use every day. You'll also notice some navigation and naming updates, including the removal of the Cash Management tab, an updated wire initiation process that no longer requires a 4-digit Wire PIN, and several changes to ACH and Remote Deposit labels and icons.

What specific changes will I see in Business Online Banking?
In addition to the refreshed design and improved navigation, you'll notice several updates throughout the platform:

• Users initiating wires will no longer be required to enter a 4-digit Wire PIN.
• The Remote Deposit tab will be renamed Remote Deposit Complete.
• The ACH Batch Copy function will be renamed Duplicate.
• Within ACH Batch Templates, the Quick Edit option will now appear as a pencil icon.  
• Within ACH Batch Templates, the option to Add a New Recipient will now appear as a person icon.  
• The Cash Management tab will be removed on August 5. All functionality will remain available through the Business Online Banking menu and dashboard shortcuts.

When will Business Online Banking be available?
Business Online Banking launches on Wednesday, July 29.

What happens on August 5?
The Cash Management tab will be removed. All of the same features and functionality will remain available through the Business Online Banking menu and dashboard shortcuts.

Will any features or functionality be removed?
No. The tools and services you use today will remain available. The primary change is how you access them within Business Online Banking.

What to Expect on Day 1

✔ A modern, user-friendly interface
✔ Improved navigation and organization
✔ Direct access to commonly used services from your dashboard
✔ The same trusted functionality you've relied on, now in a more intuitive experience
✔ Updated menu names, icons, and workflows for ACH, Wire, and Remote Deposit services

Important Dates

Wednesday, July 29

Business Online Banking launches and is available for use. You'll notice several navigation and naming updates designed to make the platform easier to use.

Wednesday, August 5

The Cash Management tab will be removed. All of the same features and functionality will remain available through the Business Online Banking menu and dashboard shortcuts.

Same Login. Same Templates. Same Permissions.

A Better Business Online Banking Experience Starts Wednesday, July 29.

We look forward to bringing you a more streamlined and efficient banking experience while keeping the tools and functionality you depend on every day.